MindField Online Helpdesk
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Why do you ask for my address, age, and income?
In order to establish a MindField Online account for you, we must have a valid address to send you any incentives that you accumulate. Also, federal regulations require that we ask your age because...
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What is the information I provide used for?
The information is stored in our internal and secure database and is used to determine which people match up with specific survey requirements. Your profile information is highly confidential and w...
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Why do I have to answer all of these questions?
The member questionnaires gather basic background information about you. Information you provide is strictly confidential and will be used for marketing research purposes only. Once you submit your...
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What are your polices on Refunds?
Refunds can be issued if the method of payment is Standard Check. If the time-frame of the check request has been over 90 days and the check has not been cashed, then a support ticket can be submit...
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Do you accept Paypal or other forms of payment?
Currently we provide Amazon Gift Card, Walmart/Sam's Gift Card, and Paypal as a form of incentive payout.
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How long will it take to be credited for completing a survey?
Survey credits are made to accounts 10-14 days after a study closes, not after individual survey completion. When a study will close varies and depends on how quickly the various demographics and q...
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If I already have a PayPal account, how do I collect my earnings?
PayPal allows for multiple email addresses to share the same PayPal account. To add your MindField Online email address to your PayPal account, log into your PayPal account and go to 'Profile'. The...
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How long will it take to receive my earnings via PayPal?
PayPal Payments are processed the same day and submitted to PayPal every Monday. PayPal will process the payments to your PayPal account within 5-10 business days. PayPal payment is not instant, ho...
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How long will it take to receive my earnings via Standard Check?
Standard Check Payments are processed on the same day they are requested and sent to our check writing service in California every Monday. If Monday is a holiday they are sent on the next business ...
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How do I collect my earnings?
It couldn't be easier. Once you have earned a minimum of $5.00, simply login to the member page and click "Click Here to Cashout!!!" under Member Summary on the right navigation panel. After you co...