MindField Online Helpdesk
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How safe is the information accessed via Facebook?
All of the information accessed via Facebook is protected by the same Privacy Policy as your primary MindField Online account. You can review this information by clicking on the Privacy Policy link...
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When I consider using my Facebook account it asks me to allow a lot of my profile and other information - is that necessary?
The information will be used to provide you with more opportunities and make your MindField Online experience more fulfilling. For instance, we will soon be sending surveys based on where you check...
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Do I have to I have to use my Facebook account to become a member of MindField Online?
Absolutely not. But, you will gain access to live studies directly from your member page without waiting for the email circulation. You will also be invited to Facebook only opportunities along wit...
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What if I opt-out or cancel my membership?
If you no longer wish to receive emails from MindField Online you can request to be opted-out by emailing helpdesk@mindfieldonline.com. This will allow you to stop receiving emails but maintain you...
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What must I do to be entered in a sweepstakes?
Every survey that you take, you account will be entered into our sweepstakes drawling. For a list of the prizes that we give out during our sweepstakes, please visit our Prizes Page. For more infor...
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How much time will I spend completing a survey?
The length of time is different per survey, but we try to keep all of our projects as brief as possible. Most surveys are generally very short and take between 5 and 15 minutes. Your email invitati...
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I have more than one computer, which one should I refer to when answering any questions that refer to my computer?
Please select the computer you use most often when completing our surveys.
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How many times can I participate?
You can participate once per survey invitation. Our clients occasionally set restrictions on the amount of time that must pass between participation in certain research studies. This varies from pr...
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How many people can sign up using the same email address?
Only one person should register per email address. The information we maintain on your account should be specific to you and your immediate family or household. We also suggest that only one member...
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Can I join if I live somewhere other than the United States?
We are currently only accepting residents within the United States and Canada. We expect this to change in the near future.